Questions / Answers

Our Mocks

Answers to your frequently asked questions about our physical mocks.

How do I book my mock?
Choose your 11-plus course or package(s). Complete the booking form, please do this carefully, ensuring that email addresses and contact numbers are correct. You will receive an email with instructions of how to pay for your booking. After your payment is received you will receive confirmation of your booking.
Why should I book with Succeed 11-Plus Mocks?
Succeed has an in-depth knowledge of local schools’ admissions procedures and the 11-plus entrance examinations that your child needs to sit. Succeed’s courses in Maths and English help prepare your child for their 11-plus exams, covering typical material that arises in the exams and teaching children how to increase their scores. Succeed’s mock exam papers are not generic, each one is expertly prepared to replicate the standard and format required by each individual school’s examining board and to reflect the difficulty of the actual exam papers your child will sit. Succeed’s papers are written in-house by specialist tutors, writers and academics with years of experience of the local selective, grammar and independent schools’ entrance examinations. Succeed provide a detailed feedback report within 5-7 days of your child’s mock exam date.
What feedback will I receive?

The mocks: after a mock, Succeed will send your child’s score for each paper including percentage score, ranking in the cohort for each paper, overall combined ranking, and the highest, lowest and average scores of the cohort. You’ll also receive worked solutions for incorrect or skipped questions, feedback on your child’s creative writing piece where applicable, and a suggested plan for the creative writing piece so your child can practise at home.

The courses: children receive written feedback on their work after each session, and you’ll receive an email with feedback at the end of your child’s booked sessions.

How many mocks should my child sit?
Succeed’s mocks are set at sensible intervals throughout the academic year so that you can monitor your child’s progress over a set period of time before the all important real date. Early mocks are recommended so that your child has ample time to work on areas which need strengthening and recognise which revision methods have worked for them. Booking two or more mocks will allow you to gauge your child’s improvement.
Which exams do I need to book?
Each of Succeed’s exam dates have fresh mock exam papers and each package’s exams are different too, no child will sit the same paper twice. The mock examination package(s) you book will depend on the school you are considering, since different schools have different exam formats. Succeed’s exams cover the formats for the GL Assessment, CEM and independent schools examinations. Relevant details of which mock exams we recommend you to book are detailed on the Mocks page.
When do we get the results from the mock?
Your results will be sent to you by email within 4-5 days of sitting the papers. Please check that you have given us the correct email address.
Will I get a copy of the mock exam paper(s) my child sat?
Succeed do not provide copies of the exam papers. We do provide detailed solutions to any questions that your child has answered incorrectly or skipped altogether, and feedback on your child’s creative writing piece where applicable. This will be emailed to you with the feedback report.
Can I request a remark?
Exam papers are destroyed within 14 days of each sitting. If you would like to request a remark please ensure that you do so within 14 days of the exam date. This will incur a charge of £15.00.
What is your Cancellation Policy?

Mocks: cancellations are possible up to 7 days before your mock exam date. Please note that a cancellation fee of £15 for each mock exam session cancelled will be deducted from the refund.

Courses: cancellations are possible up to 7 days before your course date. Please note that a cancellation fee of £10 for each course date cancelled will be deducted from the refund.

Can I change or amend my booking once I have paid?
You can request to change to an alternative session up to 5 days prior to your mock exam or course date, subject to availability. An administration charge of £10.00 for each amended date will be payable. If there are no spaces available on alternative sessions then we regret that we can only accept a cancellation if it is at least 7 days before your mock exam or course date. If there are no alternative sessions available then a cancellation charge will apply, please see our cancellation policy above.
Can I transfer or resell my booking?
You may not transfer or resell your booking. Student names can be changed once a booking has been made, however an administration fee of £10.00 is applicable.
What are the arrangements for my Succeed mock exam day?

Arrival: please ensure your child arrives at the location 20 minutes before the exam start time, so they have time to register, visit the toilet and settle in before the mock commences.

Pick up: within 5-10 minutes of the scheduled finish time.

Stationery: please bring a clear pencil case containing 3-4 sharpened pencils and an eraser, no other stationery will be permitted into the exam. If your child carries an auto injector (e.g. an EpiPen), an asthma pump or any other medication, they must bring it with them, without it they will not be permitted into the exam.

Snacks are permitted for the short break, but for health and safety reasons this can only be a piece of fruit. We recommend your child brings a small bottle of water. There will be a short 10 minute break between papers, with supervised access to the washrooms during this period.

Lateness: we cannot admit any child into the exam hall more than 10 minutes after the scheduled exam start time, there are no exceptions to this rule.

Parking: there is ample on-site free parking.

Can I accompany my child into the exam hall or classroom?
As Succeed’s exams intend to replicate real exam conditions as closely as possible, we do not permit parents beyond the registration point for mocks. For courses, you may settle your child into the classroom before a session.
Are your staff DBS registered and First Aid trained?
All our staff are DBS checked. There will be at least one member of staff who is first-aid trained present.

Questions / Answers

Payments & Account

Answers to your frequently asked questions about payments and accounts.

Do you store my payment and credit card details?
All our payments are securely processed by Stripe, and if you choose to save your payment info, it is securely stored and encrypted by Stripe, not by us. We use encrypted secure tokens to initiate payments and pull up stored credit card details.
Do you offer refunds?
We do not offer refunds.
Do you offer any discounts?
Yes. You can buy a bundle to include a VR paper, English paper and Maths paper to receive a discount on the papers.
When is my payment taken?
Your payment is taken immediately after you have submitted your payment details.
What is your privacy policy?
Please see our Privacy Policy.
What is your cookie policy?
Please see our Cookie Policy.